Project 77Virtual Assistance

Overview

  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications

Records

  • Clients
  • Workflows
  • SOPs
  • Tickets

Workspace

  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
Suggest a change← Operating Platform

Boston small-multifamily
back-office & support operations

Project 77Virtual Assistance
Suggest a changePlatform
  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications
  • Clients
  • Workflows
  • SOPs
  • Tickets
  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
DashboardSLA metricsDetail
/
⌘K
Boston, MA
SLA metrics

Leasing admin / High

High

Response and resolution targets for this category and priority

Category

Leasing admin

ticket vocabulary

Response within

4h

first-touch target

Resolution within

24h

drives due-by and breach state

Tickets on this SLA

1

matched by category + priority

SLA metric details

This page doubles as the edit form — save to update

Retained material-change history

Tags & owner

A shared tag vocabulary plus the team member responsible for this record

Activity log

Legacy audit details require compensation access

Legacy activity details are restricted.

Tasks

0 open of 0

No tasks yet.

Attachments

File access is restricted

No files attached yet.

Comments

0 notes on this record

No comments yet.