Project 77Virtual Assistance

Overview

  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications

Records

  • Clients
  • Workflows
  • SOPs
  • Tickets

Workspace

  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
Suggest a change← Operating Platform

Boston small-multifamily
back-office & support operations

Project 77Virtual Assistance
Suggest a changePlatform
  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications
  • Clients
  • Workflows
  • SOPs
  • Tickets
  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
DashboardTickets
/
⌘K
Boston, MA

Tickets

13 support tickets, open through closed — all clients

Export CSV

Open now

8

13 all-time

Breached now

6

open past their window

Avg time to resolve

1.1d

5 resolved

SLA compliance

50%

of 2 resolved w/ SLA

Open5In progress3Resolved2Closed3
–
SubjectClientPriorityStatusAssigneeSLAOpened
Demo — Vendor insurance certificate follow-upBeacon Realty GroupNo SLAJul 17, 2026, 2:00 PM
New leasing agent onboarding checklistProject 77 Leasing Ops
Breacheddue Jul 5, 2026, 9:00 AM
Jul 2, 2026, 9:00 AM
Set up AP invoice inbox
Neponset Property Partners
Breacheddue Jul 2, 2026, 1:00 PM
Jul 1, 2026, 1:00 PM
Q3 rent roll data entry
Beacon Realty Group
No SLA
Jul 1, 2026, 10:00 AM
Vendor invoice #4521 needs approval
Project 77 Finance & AP
Breacheddue Jul 1, 2026, 5:00 PM
Jul 1, 2026, 9:00 AM
Certificate of insurance request
Project 77 Leasing Ops
No SLA
Jun 30, 2026, 9:00 AM
Plumber no-show follow-up
Project 77 Maintenance Coordination
Breacheddue Jun 30, 2026, 8:00 AM
Jun 29, 2026, 8:00 AM
Duplicate payment flagged
Project 77 Finance & AP
Breacheddue Jun 29, 2026, 10:00 AM
Jun 28, 2026, 10:00 AM
Bank reconciliation question
Project 77 Finance & AP
No SLA
Jun 25, 2026, 9:00 AM
Unit 4B lease renewal packet
Project 77 Leasing Ops
Breached
Jun 20, 2026, 9:00 AM

Page 1 of 2 · 13 total

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