Project 77Virtual Assistance

Overview

  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications

Records

  • Clients
  • Workflows
  • SOPs
  • Tickets

Workspace

  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
Suggest a change← Operating Platform

Boston small-multifamily
back-office & support operations

Project 77Virtual Assistance
Suggest a changePlatform
  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications
  • Clients
  • Workflows
  • SOPs
  • Tickets
  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
DashboardTicketsDetailPrint
/
⌘K
Boston, MA

Project 77

Virtual Assistance

Support Ticket Summary

Duplicate payment flagged

Client

Project 77 Finance & AP

Client contact

Marcus Webb

Category

Finance

Priority

High

Status

In progress

Assigned to

Jordan Lee

Workflow

AP invoice processing

Opened

Jun 28, 2026, 10:00 AM

Resolved

—

SLA outcome

Breached

Service-level agreement

Response within

4h

Resolution within

24h

Resolution due by

Jun 29, 2026, 10:00 AM

Generated 9/12/2026 — not a substitute for a signed original.