Project 77Virtual Assistance

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Boston small-multifamily
back-office & support operations

Project 77Virtual Assistance
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  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications
  • Clients
  • Workflows
  • SOPs
  • Tickets
  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
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Boston, MA

Project 77

Virtual Assistance

Support Ticket Summary

New tenant welcome packet

Client

Beacon Realty Group

Client contact

Tom Alvarez

Category

Leasing admin

Priority

Medium

Status

Closed

Assigned to

Casey Kim

Workflow

Tenant communications

Opened

Jun 15, 2026, 11:00 AM

Resolved

Jun 16, 2026, 9:00 AM

SLA outcome

Met

Service-level agreement

Response within

8h

Resolution within

48h

Resolution due by

Jun 17, 2026, 11:00 AM

Generated 9/12/2026 — not a substitute for a signed original.