Project 77Virtual Assistance

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Boston small-multifamily
back-office & support operations

Project 77Virtual Assistance
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  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications
  • Clients
  • Workflows
  • SOPs
  • Tickets
  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
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Boston, MA

Project 77

Virtual Assistance

Support Ticket Summary

Plumber no-show follow-up

Client

Project 77 Maintenance Coordination

Client contact

Dana Reyes

Category

Maintenance coord

Priority

High

Status

In progress

Assigned to

Morgan Diaz

Workflow

Vendor dispatch coordination

Opened

Jun 29, 2026, 8:00 AM

Resolved

—

SLA outcome

Breached

Service-level agreement

Response within

4h

Resolution within

24h

Resolution due by

Jun 30, 2026, 8:00 AM

Generated 9/12/2026 — not a substitute for a signed original.