Project 77Virtual Assistance

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Boston small-multifamily
back-office & support operations

Project 77Virtual Assistance
Suggest a changePlatform
  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications
  • Clients
  • Workflows
  • SOPs
  • Tickets
  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
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Boston, MA

Project 77

Virtual Assistance

Workflow Runbook Summary

Lease renewal tracking — Project 77 Leasing Ops

Client

Project 77 Leasing Ops

Client contact

Priya Shah

Category

Leasing admin

Stage

Managed

Estimated effort

8h/wk

Assigned VA

Riley Chen

SOP

Tenant Move-In/Move-Out Comms SOP (v1)

Pilot started

May 1, 2026

Last QBR

—

Tickets to date

2

Recent tickets (2 of 2)

SubjectStatusOpened
Certificate of insurance requestOpenJun 30, 2026
Unit 4B lease renewal packetResolvedJun 20, 2026

Prepared by (Project 77 VA)

Acknowledged by (client)

Generated 9/12/2026 — not a substitute for a signed original.