Project 77Virtual Assistance

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Boston small-multifamily
back-office & support operations

Project 77Virtual Assistance
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  • Dashboard
  • Pipeline
  • Queue
  • Schedule
  • Reports
  • Insights
  • Notifications
  • Clients
  • Workflows
  • SOPs
  • Tickets
  • Tasks
  • Team
  • SLA metrics
  • Saved reports
  • Import
  • Settings
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Boston, MA

Project 77

Virtual Assistance

Workflow Runbook Summary

Vendor coordination — Neponset Property Partners

Client

Neponset Property Partners

Client contact

Lucia Fernandez

Category

Maintenance coord

Stage

Pilot

Estimated effort

5h/wk

Assigned VA

Morgan Diaz

SOP

Vendor Work Order Coordination SOP (v3)

Pilot started

Jun 5, 2026

Last QBR

—

Tickets to date

1

Recent tickets (1 of 1)

SubjectStatusOpened
Vendor W9 collectionResolvedJun 18, 2026

Prepared by (Project 77 VA)

Acknowledged by (client)

Generated 9/12/2026 — not a substitute for a signed original.